Shipping policy

Shipping Policy

Shipping within the United States is $4.99, and free on every order of $55 or more.

Processing
Orders are processed within 1 to 3 business days, including making your personalized name patch. You receive an email with a tracking number as soon as your order ships.

Delivery
Most orders arrive 5 to 12 business days after you order, within the contiguous United States. Alaska, Hawaii and US territories can take a few days longer. We currently ship to the United States only.

Tracking
Every order ships with tracking. Use the link in your shipping confirmation email or contact us with your order number and we will look it up for you.

Address changes
Email us at support@nopulldog.com right after ordering if you need to change your address. We can update it until the order has shipped.

Lost or delayed packages
If tracking shows no movement for 7 days, or the package is marked delivered but you did not receive it, email us. We will open a carrier investigation and, if the package cannot be located, send a replacement at no charge.

Questions
support@nopulldog.com. We answer within 1 business day, Monday to Friday.